Frequently Asked Questions

How can you take drinking water from air?

The Quench Innovations machines extract humidity or vapor from the atmosphere through an advanced patented process. The water is then passed through a filter bank comprising of 3 filters, UV Light, and ozonate process to purify the water into ultra-pure, healthy, drinking water.

Is the water produced by Quench Innovations clean and safe?

Yes, Quench Innovations generators produce clean water that is safe to drink and great tasting. The air is first passed through air filters to remove airborne impurities. The clean air is then processed through the new technology to generate pure water from air. The water is then passed through an industry-standard filter bank to filter out impurities and deliver fresh drinking water. This is pure water that is generated from air and has never touched or accessed the many contaminants found in the ground.

What happens to the atmosphere if we remove the water vapor?

Nothing at all! Water is replaced in the atmosphere through evaporation and instantaneous equilibrium is reached much faster than our air water generators can remove water from the atmosphere. Water is constantly being drawn as vapor into the air through nature’s evaporation process. Reducing humidity increases human comfort levels and typically improves air conditioning efficiency.

Is there enough water in the air to quench everyone’s thirst?

There are an estimated 3.1 quadrillion gallons of water in the atmosphere at any given time. Another estimate is that the atmosphere holds more water than all the rivers, lakes, and streams around the world combined. This is the earth’s second largest reservoir of water after the seven seas. This source is virtually untapped as a source of drinking and cooking water even though it would be adequate to quench the thirst of human beings many times over. Nature forms vapor through evaporation from the water that can become rain or snow. This is nature’s way of supplying water to all land life.

Can I really get clean drinking water from air without all the impurities?

Absolutely! The Quench Innovations filter bank is an industry-standard and removes all impurities to produce clean, healthy drinking water. Public water supplies taken from the ground, often rely on chlorine, or other water treatment systems, to meet what our governing bodies have determined to be safe for human consumption.  Water is introduced in the atmosphere through a process of evaporation, while the contaminants remain in the surface groundwater, thus making water present in the atmosphere one of the purest forms of water known to man. For example, seawater is salty due to the salts present in it. However, when water evaporates from the sea and is introduced into the atmosphere, salts are left behind in the remaining seawater. Like nature returns the water vapor suspended in the atmosphere through rain, the AwG generators duplicate the same process in condensing water out of the atmosphere through the refrigeration cycle. Our Quench Innovations generators have made the process more efficient and reliable in different conditions.

How are bacteria and other germs removed?

Quench Innovations begins with water vapor in the air. Particles are first filtered from the air using air filters. The vapor condenses to water; micro-organisms and impurities are then removed through an industry-standard filter bank comprising of 3 filters. The water is constantly exposed to UV light and an ozonation process which prevents and eliminates any microbial growth to deliver pure water into your glass.

How much power does Quench Innovations machines consume?

The Quench Innovations machines are extremely efficient using minimal amounts of energy to deliver pure water. Depending on local electricity costs and humidity, one gallon of water generated will cost about 10 cents delivered to your glass or pitcher. The price of producing water with Quench Innovations is less than 10% of the cost of bottled water at $1.45.

Do the Quench Innovations units have special power requirements?

Quench Innovations units – by design — operate on standard power in the U.S.A. and Canada. Power requirements can be readily altered to adapt to the local standards of any country in the world which includes optional solar power.  Quench Innovations machines are ready to adapt to optional solar panels for remote or isolated areas; ask your Quench Innovations representative.

Is a Quench Innovations machine difficult to install?

Quench Innovations products are self-sustained units – require no water lines or external plumbing. These Air-to-Water units are easily installed; essentially plug-and-play units. Depending on humidity levels, within a short time, you will have your own renewable source of pure water in your glass ready to drink and cook with – no more heavy bottles to lift or recycle. The digital display tells the air temperature, humidity level, when to service filters, etc.

Will the machine overflow when full?

Our state-of-the-art Quench Innovations units have advanced controls that will stop it from generating water when full. If under rare circumstances an accidental leak should occur the machine sensor will turn the Quench Innovations unit off to prevent flooding.

What taste or smell does the Quench Innovations water have?

How can we describe good tasting, odorless water? Quench Innovations begins with the air you are breathing. It then filters that air to remove airborne particles, making the air you breathe cleaner than it is now. The water produced by Quench Innovations is passed through an industry-standard filter bank to give you chlorine and fluoride-free water. The water in your glass is fresh and delicious drinking water in its purest form available.

Why do I need a Quench Innovations Water Generator? Is there something wrong with my tap water?

Just listen to the daily news! Featured articles and news reports are published daily about the various toxins, contaminants, and growing scarcity of public drinking water. Emergency water alerts are on the increase. “Safe” water is a growing problem. We require our Public Utilities to provide us with “safe” water. Their options are dwindling. To meet this demand, public municipalities do what they can to meet minimum EPA requirements by adding chemicals like chlorine. The only way to know that you are drinking clean water is to make it yourself. Quench Innovations, the award-winning leader in the field, offers you your own clean water supply. Europe and Asia are ahead of the USA in using this technology.

What about bottled water, isn’t it safe and clean?

Many more articles and reports have been published revealing that much of the bottled water is just reprocessed tap water. It has grown into a billion-dollar industry. Some government studies have shown over 30% of the bottled water tested is unsafe for humans. Plastic bottles are shown to emit even more toxins to the water it contains, especially when stored in sun-heated containers. Also, plastic bottles take decades to decay and are becoming a mountainous menace in our landfills, lakes, and highways.

Is water produced by a Quench Innovations machine better than bottled water?

Water produced by a Quench Innovations machine is equivalent to the best water on earth. Bottled water, in many cases, is filtered city water reprocessed in a manufacturing plant. Some bottled water companies claim “spring” water. A spring is NOT automatically safe, and the companies do not guarantee that all their water is, in fact, clean and contaminant free. Quench Innovations is your best source of clean water. Further, bottled water is more than 10 times as expensive as water produced using air water generators.

Is water from a Quench Innovations machine as good as the water coolers in offices with the 5-gallon bottle on top?

The issue is that if the water in your 5-gallon bottle is pure and clean, the water could be still another major pollutant problem. The cleaner the water, the faster bacteria tends to grow. Those water coolers seldom get the weekly or monthly cleaning recommended by their manufacturer.

What is the cost and quality of Quench Innovations water when compared to bottled water?

Quench Innovations units will produce water of better quality and much more economically. When you calculate the cost of the water, the cost of the bottles, the transportation cost of delivery, the potential back pain from lifting those bottles, the cost of recycling or disposal, and the increasing non-recycled bottle issues, it does not compare to Quench Innovations at $0.10 – 0.11 per gallon.

Will my Quench Innovations machine give my home or office any other benefits?

Yes! Your Quench Innovations machine will also help purify the air and assist your air conditioner while making your air more comfortable by converting that humidity to drinking water. Quench Innovations water is the safest for most people.

What temperature and humidity do I have to have for the water machine to work?

The Quench Innovations machines will produce an increasing amount of water with humidity at 40% and above. Both humidity and temperature are important. Humidity determines the amount of water produced. The water-extraction coil operates about 30 to 40 F below surrounding temperature (ambient). At temperatures of 60 F and below, collected water tends to form ice that will need to be melted.

How often will my Quench Innovations machine need to change the filters and is it hard to do?

The WATER filters will need to be changed at least six to nine months. The filter set is easy to change and install – can be accomplished by most owners. The AIR filter should also be checked once a month and changed as necessary.

What does it mean to be ETL Listed?

The ETL Mark is proof of product compliance to North American safety standards. Authorities Having Jurisdiction (AHJs) and code officials across the US and Canada accept the ETL Listed Mark as proof of product compliance to published industry standards. Retail buyers accept it on products they’re sourcing. And every day, more and more consumers recognize it on products they purchase as a symbol of safety. Listing rating optional.

What is the difference between UL and ETL?

There is no difference between UL and ETL. They are two separate certifications.

What is NSF certification?

The National Sanitation Foundation (NSF International) writes standards and provides testing and certification services for point-of-use (POU) and point-of-entry (POE) drinking water treatment systems and components.  Testing can include material safety, structural integrity, and contaminant reduction testing. Quench Innovations uses NSF certified filters.

Is the water mineralized?

Yes, minerals are optional, and the ones added are Magnesium, Calcium, Sodium, Potassium and Zinc.

Is the water alkaline?

Yes, the water is slightly alkaline at a 7.0 – 7.5 pH.